SHIPPING & DELIVERY POLICY
Effective Date: January 2026
1. Processing Time
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Orders are processed within 1–3 business days after payment confirmation
2. Shipping Methods
We work with trusted logistics partners to ensure safe and discreet delivery.
3. Delivery Time Estimates
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Europe: 3–7 business days
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International: 5–10 business days
Delivery times may vary due to customs or external factors.
4. Discreet Packaging
All orders are shipped in secure and discreet packaging to ensure privacy and product integrity.
5. Cold Chain Handling
Where required, temperature-sensitive products are shipped with appropriate packaging to maintain quality.
6. Tracking
Tracking information will be provided once the order has been dispatched.
7. Customs & Duties
Customers are responsible for:
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Import duties
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Taxes
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Customs clearance
8. Delays
We are not responsible for delays caused by:
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Customs processing
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Courier issues
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Force majeure events
9. Lost or Damaged Shipments
If your order is lost or arrives damaged:
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Contact us within 48 hours
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Provide supporting evidence
We will investigate and resolve accordingly.
10. Contact
📧 info@neuragenixpharma.com
🌐 https://neuragenixpharma.com/